Cadenza — Support

A hands-free jump-rope counter that counts your reps straight from your AirPods.

Need help or have a question? Email giorgia.marenda@gmail.com — we usually reply within a couple of days.

Getting started

Put in your AirPods Pro, AirPods (3rd generation), or AirPods Max — these have the motion sensors Cadenza needs.
Open Cadenza and tap Allow when it asks for Motion & Fitness access.
Set a goal, prop your phone where you can glance at it, and start jumping. Every jump counts itself.

Requirements

iPhone running iOS 17 or later.
Motion-capable AirPods: AirPods Pro, AirPods (3rd gen), or AirPods Max. (Standard AirPods and other headphones don’t have the required motion sensors.)

Troubleshooting

It says “No motion-capable AirPods detected.”

Make sure your AirPods are connected and in your ears, and that they’re a supported model (Pro / 3rd gen / Max). The screen switches to the counter automatically once they’re detected.

The Motion & Fitness prompt never appeared, or I tapped “Don’t Allow.”

Enable it in Settings → Privacy & Security → Motion & Fitness → Cadenza (and make sure “Fitness Tracking” is on). Then reopen the app.

It’s counting too many jumps, or missing some.

Use the Sensitivity slider on the main screen — move it left if it over-counts small movements, right if it misses light jumps. Detection can vary a little by AirPods model and jumping style.

The screen turned off and it stopped counting.

Cadenza keeps the screen awake while a session is running. If you manually lock the phone or switch apps, counting pauses (it runs while the app is open in the foreground).

My workouts aren’t in Apple Health.

Grant Health access in Settings → Health → Data Access & Devices → Cadenza, and enable writing Workouts. Cadenza saves each finished session as a Jump Rope workout.

Privacy

Cadenza collects nothing off your device — no accounts, no analytics, no tracking. See the full Privacy Policy.